Need more information about SmartStay Melbourne?
We would be happy to answer any enquiries. 03 9533 6855
Or email us at

Email and telephone Bookings

Please forward the following details:

  • your expected date of arrival
  • type of room wanted
  • number of guests
  • the number of nights you wish to stay
  • your credit card details which we hold on record until you arrive.
  • time of arrival (Reception is open until midnight - late arrivals must meet night porter for keys)

On receiving your complete booking request, we will email confirmation. If you don't provide all of these details we can't confirm your booking. We require advance payment for all bookings (payment for all people in a group). Please advise in your email that you give permission for us to charge your credit card.

If you would prefer to book by telephone we would be pleased to process your booking for you.
Phone: (03) 9533 6855 | International: (+61 3) 9533 6855

Email your request to
SmartStay Melbourne, 22 Chapel Street, Windsor, Victoria 3181, Australia | 03 9533 6855